Business Brain Food

Steve Hui is the leading authority on optimising credit cards for frequent flyer points. Dubbed “The Points Whisperer”, his company I Fly Flat helped his customers spend 125 million points in 2015.

Steve was inspired to start the business when he once flew business class and decided that he wanted to do it more often. He realised just what was possible by earning loyalty points on credit cards. He then advised his friends to switch credit cards and cash in on the benefits. When none of them took him up on the advice, he was frustrated enough to create his own company that helps people use points that they don’t know what do with, as well as pointing people in the direction of the right cards that will earn them the most points. They can then look after the entire flight booking process. The highlights of Steve’s story were:

** Starting a business where there is no existing market is worth the risk (he has no competitors)

** Businesses should use their credit cards to pay their suppliers – they can even pay their rent with it

** Using a credit card to pay monthly bills can pay your supplier immediately, but still give you 30+ days of credit

** By spending as little as 60,000 AUD, you can get free business class flights

** He received a great boost from media coverage, but wrongly thought that his company wasn’t interesting enough to be covered in the media. He advises anyone to have a media strategy, whatever their company

In this episode of Business Brain Food you will learn:

** How to decide which credit cards are best for you

** How many points you will need for certain flights

** Strategies to achieve flight upgrades

** The concept of ‘remarketing’

** The 95% rule

** The pros and cons of using a marketing agency

Resources mentioned in this episode:

** I Fly Flat website (

** Facebook (

** Business Brain Food Facebook Group (

** Twitter (

** ActionCOACH (

** ActionCOACH (

If you are using your credit card for regular purchases, you might well be entitled to significant frequent flyer points. If you are not using your credit card for regular purchases then you should, especially if you are a business! Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that! Until next time, have a profitable day. Cheers, Ben Fewtrell

Direct download: BBF076_Fly_Flat_with_Steve_Hui.mp3
Category:general -- posted at: 12:00pm AEDT