BBF085: Managing Multi generation teams with Lee Caraher

Anyone who is part of a company of a certain size will understand the difficulties of the recruitment process. It simply isn’t automatic that a new recruit is going to fit in, and one key reason is because of the vast range of ages and generations that work under one roof. It’s perfectly common for a new employee to be working under somebody who is the same age as their parents, and while it is generally accepted that children and parents will see the world in a different way, employers often fall into the trap of expecting all generations to behave the same way in the workplace.

It was certainly a very interesting chat. See below for a sneak preview of some of the great advice Lee shared with us on how best to manage younger employees: As well as giving his incredible first-hand account of what happened on flight 1549 that day, Dave was kind enough to share with us some of the lessons he learnt from the incident that he has been applying to business and to life ever since:

** Outline company rules from the very beginning, ideally at the interview stage, i.e. working hours, social media policy etc.

** Again, from the earliest possible stage, clearly outline the prospects of career progression.

** In many cases, there is no such thing as ‘normal’. What one generation assumes as ‘normal’ could easily not be reflected by another generation.

** Accept that people are going to leave, sometimes after a relatively short time. Remember that there is a high value in having your employers leave on good terms.

The key thing to remember is that younger workers have grown up in an era where information is more readily available than it was to certain older generations. Therefore they expect a lot of feedback, and a lot of clarity on company policy. In this episode of Business Brain Food you will learn:

** What ‘the millennial generation’ actually means

** How technology has shaped the perceptions of the millennial generation

** How the concept of ‘end of day’ is being challenged

** A reasonable expectation of staff loyalty and length of service today

  Resources mentioned in this episode:

** Sponsor the show: [e-mail], put in subject line “interested in sponsoring BBF”

** Free, no-obligation business coaching chat with a member of Ben’s team: (http://actioncoachanz.com/free-business-coaching-session)

** Ben’s Daily Business Tips podcast (http://www.dbtpodcast.com)

** Facebook (www.facebook.com/businessbrainfood)

** Business Brain Food Facebook Group (www.facebook.com/groups/businessbrainfood)

** Twitter (https://twitter.com/bfewtrell)

** ActionCOACH (http://actioncoachanz.com/itunes)

** ActionCOACH (http://actioncoachanz.com/stitcher)

  As Lee saliently pointed out, if your company doesn’t cater for younger employees then it doesn’t have much of a future… you simply cannot afford to dismiss the challenges that younger employees bring. Learn about how best to work with them, and take action! Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that! Until next time, have a profitable day. Cheers, Ben Fewtrell [phone]