Business Brain Food

Ever wanted to write a book but you don’t have the time and you don’t know how to get it out there?

 

Our guest this week will help you get over this. Jacqui Pretty has made it her business to realise the ambitions of entrepreneurs big and small by helping them get their books to market, so it was great to speak to her to get her insight on the marketplace. Read on for some great tips, and as you’ll see, it’s easier than you think…

**You should see a book as more than just something that needs to sell. It is a low-risk way of clients getting to know you and so is a great tool to help you upsell a more expensive service.

**Don’t worry about giving away too much in a book. By delivering genuine value you earn the right to upsell your services.

**Being the author of a book automatically gives your voice credibility in the marketplace.

**You only need to put in the work to produce a book once and then forever it can serve as an advertisement for your business/service.

**Always create an outline of your chapters and then drill down further into headings and sub-headings. Sitting in front of a blank page is a surefire way to waste time and to lose focus.

**Consider a print-on-demand service. This can help you hedge your bets when it comes to publishing.

In this episode of Business Brain Food you will learn:

**How a book can help you stand out from the noise

**How long it should take to write a book

**The ideal length of a book

**Is it worth using a ghostwriter?

**Ebooks V ‘real’ books

**Different publishing deals

**The power of a distributor

**Is Amazon worth it?

Resources mentioned in this episode:

**Free business training from Ben. June dates in Newcastle, Brisbane and Melbourne. More information here

**Ben’s free business Ebook: http://www.maxmyprofit.com.au

**Jacqui’s site: http://www.grammarfactory.com

**Jacqui's Guide: http://grammarfactory.com/awesome-book-guide/

**The Price of Self-Publishing Article: http://grammarfactory.com/self-publishing/costs-much-price-self-publishing-book/

**All previous BBF episodes & show notes can be found at http://www.businessbrainfood.com.au

**Facebook: facebook.com/businessbrainfood

**Facebook group: https://www.facebook.com/groups/businessbrainfood

**Twitter: https://twitter.com/bfewtrell

** Subscribe to BBF on iTunes

** Subscribe to BBF on Stitcher

There are many different ways of getting a book to market and the benefits can be huge for your business. Take on board what Jacqui said and start writing!

Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that!

Until next time, have a profitable day.

Cheers,
Ben Fewtrell
(02) 9111 5000

 

Direct download: BBF135_Turning_Entrepreneurs_into_Authors_with_Jacqui_Pretty.mp3
Category:general -- posted at: 12:00pm AEDT

What a great story we’ve got for you on the show this week. Matt Miller’s situation got so bad he was turned down for a payday loan, but he turned it all around and became a prolific franchiser in a marketplace that literally any of us could enter.

After 10 years as a pilot and a number of false dawns in the corporate world, Matt read the legendary book ‘Rich Dad Poor Dad’ and became fixated on the idea of earning passive income. He eventually carved out his nice in gumball machines and school fundraising, and today his business is going from strength to strength.

Read on for some of his great wisdom:

**We should all strive to generate income without having to exert ourselves.

**It is possible to have a fruitful business without sacrificing time with family.

**Hire a coach! It totally transformed Matt. Elite sportspeople have coaches so why don’t we?

**When you hit your major goal, find a way to be challenged to aim for another one.

**Do what you can to remove yourself from the hub of the business. If Matt had never done this then the business would have ground to a halt when he had a heart attack.

**The speed of the business is determined by the speed of the leader.

**The most important investment anyone can make is in themselves.

 
In this episode of Business Brain Food you will learn:

**The power of passive income

**How to create flexibility in your work

**How Matt was inspired to give something back to children

**The ins and outs of franchising

**How to scale a franchise

**How Matt’s business survived when he was absent recovering from a heart attack

**Matt’s definition of success

 
Resources mentioned in this episode:

**Free business training from Ben. June dates in Newcastle, Brisbane and Melbourne. More information here

**Ben’s free business planning template: http://www.maxmyprofit.com.au

**Matt’s book: Live Your Dreams: The Top 10 Reasons Why You Need Your Own Vending Business

**Matt’s website: http://www.ssvbusiness.com

**Matt’s comic books can be bought here. Use the code ‘apepower’ for a special discount.

**All previous BBF episodes & show notes can be found at http://www.businessbrainfood.com.au

**Facebook: facebook.com/businessbrainfood

**Facebook group: https://www.facebook.com/groups/businessbrainfood

**Twitter: https://twitter.com/bfewtrell

**Subscribe to BBF on iTunes: http://actioncoachanz.com/itunes

**Subscribe to BBF on Stitcher: http://actioncoachanz.com/stitcher

 
Matt’s whole story is a great example of what can be achieved if you think beyond your core day-to-day work. For just a small commitment of time in the first instance, Matt has shown the power of just trying something new.

Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that!

Until next time, have a profitable day.

Cheers,
Ben Fewtrell
(02) 9111 5000


What a diverse character we have on the show this week; AFL footballer, TV presenter, MC, international media agent… what hasn’t this guy done?!?

As you can imagine we had a great chat with Troy Gray. He’s got so much insight from his amazing journey in business and in life, so it was a great privilege to have him on the show sharing it with us. Read on for some of the top tips that came out of the conversation:

**Go to the end users in your marketplace and find out what they want rather than what you want.

**Don’t ask too much of new contacts. Take an approach like this: “You’re a person who inspires me, and I’ve got an idea that can make you money. If you’d like to hear more then get back to me”.

**Remember the concept of the elevator pitch – don’t write long emails first up.

**People who are successful tend to love being asked what they think. Asking for advice is a great foot in the door with eminent business people.

**Really really listen to what people are saying when you pitch to them – if you can’t entice people to ask more questions during a pitch then that’s a sign that it’s not working.

**Don’t do it on your own in business. It’s nearly always worth giving away equity in order to gain inspiration from others.

**Major on reporting to your investors. Regular reporting is a great mechanism for cross-checking your own logic in running the business.

 
In this episode of Business Brain Food you will learn:

**Troy’s incredible story

**How sportspeople are equipped to drive business

**The importance of playing the industry game in order to get people to listen to your ideas

**The power of focus groups**The perception of the Australian psyche in the world of business

**The game of equity

**The right time to stop

**Can pitching be learnt?

**How to be held accountable as an entrepreneur

 
Resources mentioned in this episode:

**Ben’s free business planning template: http://www.maxmyprofit.com.au

**All previous BBF episodes & show notes can be found at http://www.businessbrainfood.com.au

**Troy’s website: http://www.troygray.com.au

**Troy’s media company, Vox Ventures site: http://www.voxventures.com.au

**Facebook: facebook.com/businessbrainfood

**Facebook group: https://www.facebook.com/groups/businessbrainfood

**Twitter: https://twitter.com/bfewtrell

**Subscribe to BBF on iTunes: http://actioncoachanz.com/itunes

**Subscribe to BBF on Stitcher: http://actioncoachanz.com/stitcher

 
How can you fail to be inspired by a guy like Troy? This man speaks the truth. You could do a lot worse than put a touch of Troy into your business!

Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that!

Until next time, have a profitable day.

Cheers,
Ben Fewtrell
(02) 9111 5000

Direct download: BBF133_From_professional_athlete_to_keynote_speaker_with_Troy_Gray.mp3
Category:general -- posted at: 12:00pm AEDT

This week we delve deep into the inspiring story of Pauline Nguyen, who overcame some incredible adversity to become one of the most revered restaurateurs in the world (her Sydney restaurant, The Red Lantern, is the most awarded Vietnamese restaurant in the world).

As a young child, Pauline was smuggled out of Vietnam on a boat and survived squalid conditions in a Thai refugee camp before eventually ending up in Australia. She had a seriously tough upbringing, with her father regularly beating her and then forcing her to work in the family businesses from the age of 7.

 

Eventually Pauline ran away from home and put herself through uni, and so started the journey of monumental success that led her to writing a book and becoming a much-in-demand keynote speaker.

Pauline shared with us some great life advice that she has learnt along the way:

**“Persistency is the new currency: the universe rewards the unreasonably determined”

**By being creative outside of your business, you can prevent yourself from being bogged down in the day-to-day running of it.

**Other businesses on the side can fulfill you better than just blindly sticking to one.

**The moment Pauline’s life as an entrepreneur improved was when she realised there was no way to get her deeper message out there if she was stuck in a restaurant 24/7.

**Don’t micromanage – employ members who treat the place like their own.

**“In our world ‘the obstacle is the way’ – the universe will only hand to us what it thinks we can handle”

**“Those who don’t take action are the most confused”

**“Look after your health – you will feel you have more time if you look after your health”

 
In this episode of Business Brain Food you will learn:

**Pauline’s incredible story

**How food can be a catalyst to learn life skills

**The power of building a community with your business

**How to find the right team

**How Pauline rode out the GFC

**Is there a right time to give up?

**The definition of courage

**Emotional mastery

**The power of a pier group

**The value of meditation

 
Resources mentioned in this episode:

**Pauline’s Book – Secrets Of The Red Lantern buy link

**Red Lantern Restaurant site

**Book Pauline as a public speaker here

**Pauline’s self-help resource can be found here

**Facebook: facebook.com/businessbrainfood

**Facebook group: https://www.facebook.com/groups/businessbrainfood

**Twitter: https://twitter.com/bfewtrell

**Subscribe to BBF on iTunes: http://actioncoachanz.com/itunes

**Subscribe to BBF on Stitcher: http://actioncoachanz.com/stitcher

 
Pauline’s story is very inspiring. If you listen to just one of her pearls of wisdom, you’ll set yourself up to be way more successful!

Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that!

Until next time, have a profitable day.

Cheers,
Ben Fewtrell
(02) 9111 5000


On the show this week we’re paying special attention to service businesses. Our guest has been there and done it with her own service business, and now she advises other service businesses how they can grow. Her particular area of expertise is in the online sphere, more specifically Facebook and LinkedIn groups, so we picked her brains for her insight on those.

 

Having worked with a whole host of companies ranging from seven-figure online businesses right the way through to the very biggest Fortune 500 companies, Brittany really is worth listening to. As well as social media groups, Brittany gave some great advice about scaling a service business in general:

See below for some top tips on how to use social media groups to scale your service business:

** Don’t get too hung up on the ‘elevate phase’ of online marketing. Yes you need landing pages etc. and an online presence, but once you find your leads, the ‘engage phase’ is more important.

** Try not to send mass messages to Linkedin contacts.

** When in a group on any social media, always be of value to others and help people where possible.

** Think of group interaction as being like a real offline relationship, i.e. don’t just go steaming in there and start selling yourself!

** Give yourself permission to abandon a strategy that’s not working.

** Create a wishlist of people you most want to connect with and set a plan to connect with them.

 
In this episode of Business Brain Food you will learn:

** How to get leads from online social media groups

** The elevate phase

** The right amount of time to spend working the groups

** How to find clients in groups with no-advertising rules

** How a service business can scale

** Feast and famine cycles

** When to say no to clients

** How best to hire for a service business

 
Resources mentioned in this episode:

** Brittany’s company site: http://www.scoopindustries.com

** Brittany’s favourite book for time management: https://12weekyear.com/

** Facebook: facebook.com/businessbrainfood

** Facebook group: https://www.facebook.com/groups/businessbrainfood

** Twitter: https://twitter.com/bfewtrell

** Subscribe to BBF on iTunes: http://actioncoachanz.com/itunes

** Subscribe to BBF on Stitcher: http://actioncoachanz.com/stitcher

 
Brittany has proven just how simple it is to scale up a service business. Listen and learn!

Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that!

Until next time, have a profitable day.

Cheers,
Ben Fewtrell
(02) 9111 5000


We’ve got a serious branding expert on the show this week, and what enthusiasm she has for the whole process. So much great insight here!

Nicole Ertas has been in the business for over 20 years and has worked with some massive global brands along the way, including Wrigley’s, Jim Beam and Nestle. She’s also written a great book called Freerange Brands which explains how the big brands are currently being challenged by the more flexible, dynamic, ‘freerange’ brands.

Nicole shared with us some great tips about how to build a successful brand, and also gave us a sneak preview of her easy-to-understand audience theory:

** A brand’s audience can be split into four sections: the ‘lords’, the ‘lovers’, the ‘hackers’, and the ‘hawks’. Any successful brand must pay regard to each of these different factions.

** The lords – These are the modern-day influencers, the people who have some kind of a following. The challenge for the brand is how to get their product talked about in the everyday environment these influencers inhabit.

** The lovers – These are the people who really want to connect with the brand and the shared values of the community.

** The hackers – The hackers want to participate and interact with the brand.

** The hawks – The hawks are there to strike if your brand lacks transparency or lets people down with their customer service experience.

** Before any kind of brand planning, first you must define your obsession: who are you and what do you do?

** Then from there you need to express why these values are different to the rest.

It’s all about translating these values into a customer experience and making your customers think about more than just price when they see your products. Values and experience are vital.

In this episode of Business Brain Food you will learn:

** How Heineken got it right with the repositioning of their brand

** The dangers of only talking about yourself

** How Urban Outfitters uses controversial tactics to succeed

** How to find your brand purpose

** Examples of the best brand experience

** How to measure ‘experience’

 
Resources mentioned in this episode:

** Nicole’s site: http://www.freerangebrands.com

** Nicole on twitter: http://www.twitter.com/freerangebrands

** Nicole’s book on Amazon here

** Facebook: facebook.com/businessbrainfood

** Facebook group: https://www.facebook.com/groups/businessbrainfood

** Twitter: https://twitter.com/bfewtrell

** iTunes: http://actioncoachanz.com/itunes

** Stitcher: http://actioncoachanz.com/stitcher

 
As Nicole says, “the best brands in this day and age are designed for unpredictability”

Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that!

Until next time, have a profitable day.

Cheers,
Ben Fewtrell
(02) 9111 5000

Direct download: BBF130_Turn_your_Brand_Equity_into_Brand_Currency_with_Nicole_Ertas.mp3
Category:general -- posted at: 12:00pm AEDT

It’s very easy to get stuck in the habit of spending hours and hours writing your own content, but this week’s show is a great reminder of how you can feed the machine just as well by using other people’s content and save yourself a load of time while you’re at it.

 

This week’s guest is Scott Scanlon: founder and owner of the Curation Suite app. Scott was kind enough to share with us some great tips on how to find and to share content to keep in touch with your audience:

** Content curation is the easiest type of marketing you do. It’s basically being a reporter for your market.

** Content curation is the number one way of getting started with social media.

** Make sure you add your own thoughts to a story.

** You can do 5 pieces of curation in the time it would take to do a typical blog post.

** If you’re already doing content, adding curation is easy.

** Keep your blog or site as simple as possible and focus on your CTAs.

** Concentrate on one path of conversion.

 
In this episode of Business Brain Food you will learn:

** The difference between curation and creation

** The inner workings of Curation Suite

** The definition of ‘fair use’

** How frequently you should share curated content

** How to find content to create

** How to use tools to find trending content before your competitors

 
Resources mentioned in this episode:

** Business coaching with Ben for less than 10 AUD per day – go to maxmyprofit.com.au

** Scott’s book, ‘Content Curation Secrets’ free download here:https://curationsuite.com/content-curation-secrets-v2/

** Curation Suite site: https://curationsuite.com

** Business Brain Food Website: www.businessbraingood

** Facebook: facebook.com/businessbrainfood

** Facebook group: https://www.facebook.com/groups/businessbrainfood

** Twitter: https://twitter.com/bfewtrell

** iTunes: http://actioncoachanz.com/itunes

** Stitcher: http://actioncoachanz.com/stitcher

 
If you’re struggling to find the time to create your own content, listen to Scott and get on the curation train!

Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that!

Until next time, have a profitable day.

Cheers,
Ben Fewtrell
(02) 9111 5000

 

Direct download: BBF129_Secrets_to_Curating_Content_so_you_get_noticed_with_Scott_Scanlon.mp3
Category:general -- posted at: 12:00pm AEDT

What an absolute prodigy we have on the show today… 20 years old and taking on the might of Uber! We’re not dealing with your average guy here. Zeryab Cheema has been an entrepreneur since the age of 15, building up an app called Taxi 24/7 which was adopted by over 20,000 black cabs in London.

Not content with that, Zeryab has set his sights on Uber by creating Hop: an ingenious concept that absolutely epitomizes the potential of the sharing economy. Read on for some more info about it:

** 100% of a customer’s fare goes to the drivers

** Drivers receive a base payment of 300 AUD per day just for being on the road

** Drivers rent their vehicles from Hertz

** The ambition is to get to a point where drivers can tap a card on a car parked in the street and start using it

** Raised capital last year, about to close 2nd round of capital

** There are currently six full-time staff in Hop team, 4-6 contractors/promotional staff and 3 board members, including a former winner of the Australian Apprentice

** He intends to trade in other countries using other global partners

** He’s never written a business plan in words – he just uses numbers

 
In this episode of Business Brain Food you will learn:

** The importance of leveraging from bigger companies

** How it’s possible to take on Uber

** A real-life example of marketplace disruption

** How to approach the raising of funding

** The importance of finding the right people

** The importance of networking with other entrepreneurs

 
Resources mentioned in this episode:

** Business coaching with Ben for less than 10 AUD per day – go to maxmyprofit.com.au

** Hop Facebook page: https://www.facebook.com/followhop

** Facebook: facebook.com/businessbrainfood

** Facebook group: https://www.facebook.com/groups/businessbrainfood

** Twitter: https://twitter.com/bfewtrell

** iTunes: http://actioncoachanz.com/itunes

** Stitcher: http://actioncoachanz.com/stitcher

 
If this guy doesn’t inspire you then nothing will! Believe in your ideas and go for it!

Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that!

 

Until next time, have a profitable day.

Cheers,
Ben Fewtrell
(02) 9111 5000

Direct download: BBF128_Wunderkid_takes_on_Uber_with_Hop.mp3
Category:general -- posted at: 12:00pm AEDT

We’ve got someone with a pretty colourful background on the show today. Ross Jeffries honed his skills as a dating guru, helping over 60,000 men around the world build up their attraction to the opposite sex. He eventually realised the very same theory could be applied to business, so now he travels the world sharing his wisdom to sales teams and business owners.

 

Ross gave some absolutely great tips that will help you sell better. Keep reading and then listen to the show!

** You’re not selling your product and service – you’re selling decisions and good feelings about decisions.

** Don’t think of yourself as a salesperson, think of yourself as a decision service engineer.

** Your selling attitude needs to go something like: “I’m interested in the sale but I’m invested in my skills”.

** Being energetic and blessing people with good energy can build a bridge to something beyond what you thought you could imagine. But there is a balance between doing this and trying too hard and scaring people off.

** Add the phrase “up until now” to any phrase in your head that you use to summarise your own failures. Then start using ‘ownership language’, i.e. “and now I use my skills and my learning to close my big money clients.”

** There is a difference between being likeable and setting out just to be liked. Don’t ever make “being liked” a target. It should be seen more as a byproduct.

** ‘Pleasant’ is power that’s held in check.

 
In this episode of Business Brain Food you will learn:

** How to eliminate guilt from the sales process

** How to break ‘learnt helplessness’

** The ‘sympathetic nervous system’

** How to make affirmations work for you

** The different phases of incompetence and competence

** The ARIA theory to turn stumbling blocks into momentum

** The common mistakes in sales

 
Resources mentioned in this episode:

** Ben’s free business planning template: com.au

** Free video training from Ross can be found here

** Ross’ public speaking: http://www.rossjeffrieslive.com

** Facebook: facebook.com/businessbrainfood

** Facebook group: https://www.facebook.com/groups/businessbrainfood

** Twitter: https://twitter.com/bfewtrell

** iTunes: http://actioncoachanz.com/itunes

** Stitcher: http://actioncoachanz.com/stitcher

 
Ross is absolute living proof that presenting yourself is vital across all aspects of life, not just business, so open your ears and sharpen up your repertoire!

Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that!

Until next time, have a profitable day.

Cheers,
Ben Fewtrell
(02) 9111 5000

 


Quite simply one of the best guests we’ve ever had, Carl Taylor is really going to teach you a thing or two about e-marketing in this episode. Not only is Carl a marketing expert who currently runs a highly successful marketing agency, he’s been there and done it as an entrepreneur and even better: he’s been coached by us here at MaxMyProfit.

 

Incredibly, Carl was running his own business when still at school and he did this at the same time as working as an assistant manager in a pizza shop! Although he admits he’s always been a bit of a geek, he only got into e-marketing in order to promote his own business. So this guy’s lived this from your side of the fence, and by his own admission, he’s made loads of mistakes which you won’t make if you keep reading.

Here are some of his top tips:

** Marketing gets people calling you rather than you having to call them.

** Every business has the ability to attract customers with email marketing. What changes from business to business is how much human interaction you need afterwards.

** If you’re not strong at tech, learn what you can about the concepts of the sales and marketing process – don’t worry about how you do it. Always build your own strategy – don’t outsource it!

** Make sure your lead magnet has genuine value and takes a short amount of time to consume.

** Think of the sales funnel as the dating process: there is a whole process that builds rapport before any major commitment.

** Understand if your business is product based V service based. If it’s service based then a longer phase of freebies might be required at the beginning of the process. If it’s product based and the product is a low value, then you can go in more quickly.

** Don’t forget, you can combine free with paid offers in the early stages.

** Don’t get too hung up on opt-in rates. Look at your ROI as your main measure.

** Remember that timing is a factor in the marketing and sales process. If your core offer didn’t come at the right time, keep your prospects warm until a time when it might be. Having done this, always remember that at some point you’re going to need to make them an offer to commit again.

 
In this episode of Business Brain Food you will learn:

** Carl’s own story of marketing ups and downs

** An understanding of open rates & opt-in rates

** How often you should email your prospects

** What ROI you should expect

** The purpose of a lead magnet

** Should you give away free ebooks?

** How to use a webinar to qualify your leads

** How to set impulse-buy price points

** The nurturing sequence

 
Resources mentioned in this episode:

** Register for Ben’s workshops across Australia, “The 5-stage business growth blueprint”. http://www.businessfasttrack.com.au

** Carl’s website which includes a free PDF of killer email subjects: http://www.carltaylor.com

** Carl’s agency: http://www.automationagency.com

** Facebook: facebook.com/businessbrainfood

** Facebook group: https://www.facebook.com/groups/businessbrainfood

** Twitter: https://twitter.com/bfewtrell

** iTunes: http://actioncoachanz.com/itunes

** Stitcher: http://actioncoachanz.com/stitcher

 
This man’s been there and done it and from nothing has become an unbelievable marketer. If he can do it, so can you!

Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that!

Until next time, have a profitable day.

Cheers,
Ben Fewtrell
(02) 9111 5000

Direct download: BBF126_How_to_Build_a_Business_by_Building_a_Database_with_Carl_Taylor.mp3
Category:general -- posted at: 12:00pm AEDT